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Register for Online Year-End Statements

November 30, 2017

ServiSolutions is preparing Year-End Statements (also known as IRS Form 1098) for all servicing customers for income tax reporting purposes. This statement includes the total amounts of interest paid and property taxes paid from your escrow account (if you have one) for the entire year.
If you register by December 25, you can view, print and download your statements online and will not have to wait for a paper copy to be mailed to you. This online option is free, secure, and reduces clutter.
Sign up for your online Form 1098 by logging into your Customer CareNet (CCN) account and selecting Statements and Documents. You can then select Year-End Statements and click the "Change My IRS Form 1098 Electronic Consent" button.
Check the box next to the statement, "I wish to access my IRS Form 1098 electronically. I understand that I will no longer receive a paper copy." Click submit.
You'll then see a message confirming the change, and an email will be sent to the email address on file also confirming this change.
If you are registered for Online Year-End Statements, you will receive an email notification when your statement is available. If you receive your statement by mail, we will mail it to you by January 31, 2018. In addition, you can obtain your interest and taxes paid totals for the year after January 7,2018, by logging into your CCN account.
You may also receive one or more of the following Form 1099s from us: 
  • Tax Form 1099-A: Used to report a loss, such as a completed foreclosure or deed in lieu
  • Tax Form 1099-C: Used for properties sold in a short sale or on loans where any portion of the debt was forgiven. Examples of debt forgiveness include principal reduction modifications and incentive modification programs.