A Message from ServiSolutions Regarding Coronavirus (COVID-19)
March 16, 2020
Latest Update: Wednesday, March 25, 2020
Due to the current COVID-19 pandemic, we are experiencing high call volumes, which may cause delays.
We are closely monitoring this pandemic and the impact it has on the customers we serve.
ServiSolutions has adopted the best practices put forth by the Centers for Disease Control and Prevention (CDC) along with other health agencies and is closely following state and national developments.
We know access to your account is a top priority. We offer many options to help customers make their payments and access their accounts without a customer service representative:
Manage Your Account Online. ServiSolutions customers can manage their accounts online via the Customer CareNet (CCN) service available at http://www.ServSol.com/. CCN allows customers to make payments, review statements, view basic loan balances, get account notifications and much more. Plus, CCN is mobile friendly. If you have not already done so, sign up today by visiting https://servsol.customercarenet.com/ccn/servsol/mymortgage.html.
Automatic Payment Drafting. Pay on Time, Every Time ... for FREE! ServiSolutions' Auto Draft Payment service automatically drafts your scheduled mortgage payment from your bank account. Using Auto Draft Payments ensures your payment is on time each month and protects your credit score, eliminates the need to write a check, and avoids mail delays.
Pay By Phone: You can make a payment with no wait using our automated phone pay option for a fee of $3 per transaction. Have your loan number or social security number available. Call 866-339-2432 toll free.
We encourage you to use these self-service tools. However, if you have other questions or concerns, please email us at: