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Auto Draft: Pay on Time, Every Time ... for FREE!

July 19, 2019

ServiSolutions' Auto Draft Payment service automatically drafts your scheduled mortgage payment from your bank account. There are many benefits to using Auto Draft Payments:

  • Ensures your payment is on time each month and protects your credit score
  • Auto Draft Payment service is FREE
  • Eliminates the need to write a check
  • Avoid mail delays
  • Signing up is quick and easy

To sign up for Auto Draft Payment:

  1. Click on the Customer CareNet button
  2. Sign in to access your mortgage account OR register for CCN if you are a new user
  3. From the top menu, select the Payments tab and then Auto Draft Payment in the drop down menu
  4. Select an Effective Date. You can choose from the payment due date, the 5th, or the 10th. 
  5. Enter the total amount authorized for the draft, including any additional amount you wish to apply to the principal
  6. Enter your bank's routing number and your account number
  7. Enter the name listed on the bank account
  8. Verify your request, and agree to the Terms and Conditions
  9. Hit submit
  10. Only the borrower or co-borrower can enroll in Auto Draft Payment. 

Payments will be deducted monthly unless enrollment is cancelled or the loan is paid in full. Your mortgage draft will occur on the specified date each month or the next business day if the specified day is a non-business day.

If you wish to cancel Auto Draft Payment, you may do so at any time through Customer CareNet. Please be advised that you must cancel at least 6 business days prior to the scheduled draft date to ensure the payment is not drafted from your account.

If you would like to sign up for Auto Draft Payment by mail, contact Customer Service at [email protected]. We will mail you an Authorization for Automatic Draft that you may fill out, sign, and mail back to us.

If you have any questions about Auto Draft Payment, please contact Customer Service at the above email address.