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Contact Us

Access your account to pay your mortgage online.

Hours of Operation:

8 AM to 5 PM, Central Time
Monday through Friday 
*Our office is closed to visitors, however, payments may be placed in the Payment Drop Box located on the 1st floor of our building. 

By Telephone:

If you only want to make a payment by phone and do not need to speak to a customer service representative, select OPTION 2  from the phone menu. Please have your account information ready.

866.339.2432 (Toll free)

By Fax:

Please ensure your loan number is listed on your fax request.

Customer Service: 334.271.3104

By E-Mail:

To Mail a Payment:

Arkansas and Missouri customers may mail payments to:
P.O. Box 674154 
Dallas, TX 75267-4154

Customers in other states may mail payments to:
P.O. Box 748220
Atlanta, GA 30374-8220

To Make a Payment via Western Union:

code name: SERVISOLUTIONS (fee charged by Western Union)

To Address a Mortgagee Clause:

ServiSolutions, a division of the Alabama Housing Finance Authority
P.O. Box 242967
Montgomery, AL  36124-2967

If you have any questions, email [email protected]

For All Other Inquiries:

P.O. Box 242967
Montgomery, AL 36124-2967

For Deliveries and Payoffs:

7460 Halcyon Pointe Drive, Suite 200
Montgomery, AL 36117