8 AM to 5 PM, Central Time
Monday through Friday
*Our office is closed to visitors, however, payments may be placed in the Payment Drop Box located on the 1st floor of our building.
If you only want to make a payment by phone and do not need to speak to a customer service representative, select OPTION 2 from the phone menu. Please have your account information ready.
866.339.2432 (Toll free)
Please ensure your loan number is listed on your fax request.
Customer Service: 334.271.3104
Arkansas and Missouri customers may mail payments to:
P.O. Box 674154
Dallas, TX 75267-4154
Customers in other states may mail payments to:
P.O. Box 748220
Atlanta, GA 30374-8220
ServiSolutions, a division of the Alabama Housing Finance Authority
P.O. Box 242967
Montgomery, AL 36124-2967
If you have any questions, email [email protected].