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CFPB Video: Mortgage Forbearance

The Consumer Financial Protection Bureau (CFPB) developed a video to educate mortgage customers on what it means to request a forbearance.

Submit a Forbearance Request Related to COVID-19

If you anticipate that it will be difficult or impossible for you to make your mortgage payment, you may be eligible for short-term relief.

A Message from ServiSolutions Regarding Coronavirus (COVID-19)

Due to the current COVID-19 pandemic, the payment window in our Montgomery office is closed. In addition, we are experiencing high call volumes at this time.

Frequently Asked Questions About Payments

We distributed a survey to customers that uncovered questions people have about payments. We've answered some of your most frequently asked payment questions below.

Upcoming Escrow Analysis Cycle: What It Means For You

Each year, ServiSolutions analyzes escrow accounts to ensure adequate funds exist to pay for taxes and insurance. After escrow analysis is complete, we will send you an escrow account disclosure statement by mail.

Auto Draft: Pay on Time, Every Time ... for FREE!

ServiSolutions' Auto Draft Payment service automatically drafts your scheduled mortgage payment from your bank account.

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P.O. Box 242967 | Montgomery, AL 36124-2967 | [email protected]

ServiSolutions is a division of the Alabama Housing Finance Authority