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Scammers Posing as ServiSolutions

Scammers are sending fraudulent emails, posing as ServiSolutions, with the intent to deceive and exploit you. These emails may contain alarming messages about past due balances, offers of loan modification, and false fees to be charged.

Slamming the Door on Common Utility Scams

Homeowners must stay alert to avoid constant attacks by scammers who want to take advantage of them. The Better Business Bureau’s scam tracking estimates that victims typically lose about $500 in a utility scam. Don't get caught in these schemes – be on the lookout for two common scams on the rise.

Keep Tax Perks of Homeownership in Mind All Year Long

Congratulations! You’ve survived another tax season. As you know, owning a home brings new financial responsibilities like property taxes, mortgage insurance, and capital gains tax.

BEWARE! Scammers Posing as ServiSolutions

We want to alert you to a recent scam targeting our valued borrowers.

What to Do When You're Ready to Move (on)

Do you need more room for a growing family—or a smaller place for your retirement? Are you facing a job change? Marriage or divorce? There are many reasons why you might consider moving from a home you own.

New Year, New Payment Amount? Escrow Statements Explained

Each year we mail an escrow summary, called an “Annual Escrow Account Disclosure Statement,” to every ServiSolutions borrower to break down the details of your monthly mortgage payment. The timing of this statement depends upon when property taxes are due in the state where you live.

Give Yourself the Gift of a Debt-Free Christmas

The average American spends $1,000 on holiday gifts, food, and decorations. But you don’t have to ring in the New Year as an exhausted and overstretched elf. Here are a few quick tips to help you celebrate responsibly.

Keep Your Smoke Alarms in Top Condition

Having smoke alarms that work can cut your risk of dying in a home fire by more than half, according to the National Fire Protection Association.

Emergency Update for North Carolina Borrowers

If you live in a North Carolina county listed below that FEMA has designated for federal disaster assistance, and have experienced property damage from Hurricane Helene, we encourage you to reach out to ServiSolutions and your insurance company at your earliest convenience.

Anytime, Rain or Shine: Expect the Unexpected by Building an Emergency Fund

Job loss. A health crisis. Car repairs. Storm damage. Family emergencies. No one escapes life's ups and downs.

Why Payment Amounts Change with a Fixed-Rate Mortgage

Fixed-rate mortgages add security and stability to your budgeting. Having a fixed-rate mortgage means that the sum of your principal and interest stays the same.

Bug Off! Don't Let Pesky Insects Spoil Your Summer

You’re not the only one enjoying summer fun: Creepy crawlies of all kinds are swarming your warm-weather activities and looking for a safe place to hang out.

Disaster Recovery Help for Homeowners and Renters

Fannie Mae's disaster recovery counseling services offer free support from HUD-approved housing counselors.

Sailing the 5 C's of Credit: How Loan Decisions are Made

Because March is National Credit Education Month, we thought you might like to see some of the factors that lenders considered before making your mortgage loan — and how you might be evaluated for any future loans.

Show Your Home a Little Love with Exterior Maintenance

Show your home a little love by considering these six quick tips for outdoor maintenance.

Keeping Score: Why Monitoring Your Credit is Important

If you haven’t been monitoring your credit score, then the new year is a great time to start.

Unblock Your Caller ID for Faster Service from our Automated Phone System

To route phone calls properly through our customer service phone system, caller ID information must be displayed.

Try These Safety Tips for the Holidays (and all year long)

Whether prepping for a crowd or making family favorites for a smaller celebration, the holidays give us extra opportunities to cook. All of that hustle and bustle can cause extra distractions, so keep your focus on kitchen safety with these helpful hints.

To Remember in September: 5 Fall Maintenance Tips for Cooler Temperatures

ServiSolutions has compiled a few tips to ensure you’re well prepared.

If in Doubt, Check it Out: 5 Tips for Spotting Scams

Fraudsters, phishers, scammers, identity thieves and crooks of all kinds are using more sophisticated tactics to capture your personal information online.

Shelter in the Storm: Stay Safe and Secure in Hurricane Season

Arlene, Bret, Cindy, Don, Emily, Franklin, and Gert: These are the uninvited guests you don’t want to hear knocking on your door this summer.

License to Grill: Summer Safety Tips for Outdoor Cooking

If you can take the heat, here are some helpful hints to keep you grilling and chilling safely all summer long.

The lights are on, but nobody's home: Securing Your Home for Summer Vacations

Some preventive steps will help ensure that your home stays secure while you’re away.

The Right Stuff: How and Why to Create a Home Inventory

Tornadoes. Hurricanes. Theft. Fire. One way to prepare, protect yourself, and put your mind at ease is to create a home inventory so that you’ll be compensated for “the right stuff.”

Once Upon a Time...

Does a sparkling clean home sound like a fairy tale to you? Since self-cleaning homes have not yet been invented and fairy godmothers seem to be in short supply, you are likely the one in charge of spring cleaning your castle.

Back to School Tips for Homeowners

To help keep your family and your property safe, ServiSolutions has compiled a few seasonal lessons for homeowners:

Are You Good to Go? Hurricane Preparedness for your Home

ServiSolutions has compiled our top ten tips for protecting your largest investment – your home.

In Case of Emergency, ServiSolutions Can Help

Our staff is ready to assist you with insurance claims if your home is damaged by a tornado or other natural disaster.

New Year’s Resolutions for Home Maintenance

After the rush and excess of the holidays, it’s time to simplify your life, protect your family, and take care of the home that worked overtime for you.

Manage Your Account Online

ServiSolutions customers can manage their accounts online via the Servicing Digital option.

Submit a Request to Cancel Your Forbearance Related to COVID-19

To cancel your COVID-19 mortgage payment forbearance, select Read More and complete the form.

Fall Home Maintenance

Fall is here! We've put together a list of common items that homeowners should check or inspect prior to cold weather.

Manage Your Account Online

There are many benefits of having an online account.

Auto Draft: Pay on Time, Every Time ... for FREE!

ServiSolutions' Auto Draft Payment service automatically drafts your scheduled mortgage payment from your bank account.

Stay In The Know With Email Notifications

Want a tip to help better manage your mortgage account? Sign up for Notifications, a free feature of your ServiSolutions online services.

Do You Need Help Paying Your Mortgage?

Currently only available to ServiSolutions customers, Mortgage Assistance Alabama is here to help you save your home.

Verification of Mortgage & Payoff Quotes

Need help with Verification of Mortgage or Payoff Quotes? Find out more about our procedures.

Upcoming Escrow Analysis Cycle: What It Means For You

Each year, ServiSolutions analyzes escrow accounts to ensure adequate funds exist to pay for taxes and insurance. After escrow analysis is complete, we will send you an escrow account disclosure statement.

Hurricane Preparedness & Insurance Claim Reminders

We are in the midst of the 2019 Hurricane Season, and ServiSolutions would like to remind you of critical actions you should take if you experience any damage to your home from hurricanes or any other natural disaster.

News To Know About Property Taxes

Your local taxing authorities will begin mailing property tax bill(s) over the next several months. If your loan meets certain criteria, you may need to send a copy of the bill to ServiSolutions.

Go Paperless with Online Statements!

Online statements are convenient, secure, reduce clutter and FREE!

Having Trouble Making Your Payments?

ServiSolutions wants to help and has a dedicated Loss Mitigation Team prepared to assist you.

Facing Foreclosure or Seriously Behind on Payments?

If you are seriously delinquent or facing foreclosure, and our Loss Mitigation Team is unable to assist you, there may still be a way to keep your home.

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P.O. Box 242967 | Montgomery, AL 36124-2967 | [email protected]

ServiSolutions is a division of the Alabama Housing Finance Authority