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About Us

Go Paperless with Online Statements!

December 06, 2016

Online statements are convenient, secure, reduce clutter and FREE! 

Our online statements have the same look and purpose of paper statements. You can use them for record keeping, taxes and more. View, print and download up to 3 months of statements anywhere and anytime you are online.

Signing up is easy - just follow the steps below:

  1. Go to Customer CareNet
  2. Sign in to access your mortgage account OR register for CCN if you are a new user
  3. From the top menu, select the Statements & Documents tab, and then click Mortgage Statement from the drop down menu 
  4. Now you are on the Enroll page. Verify your email address, and if it is correct, click Enroll. If you need to change your email address, click Edit, enter your new email address, and then click Enroll. 
  5. That's it! You'll see a message that your request has been received, and you will then receive an email monthly when your statement is ready. 

If you should wish to cancel e-billing, you may do so at any time through Customer CareNet. Go to the same Mortgage Statement tab from Step #2 above and click Deactivate under Stop Receiving Statements.You will then be asked to confirm and submit your request. 

If you have any questions about e-billing, please contact Customer Service at [email protected]