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ServiSolutions is a division of the Alabama Housing Finance Authority. As ServiSolutions, AHFA acts as the master servicer for housing finance agencies (HFAs) in Arkansas, Mississippi, Missouri, and North Carolina.

Loan Delivery Turn Times

Documents must be received by 5 p.m. CT. All conditions should be uploaded into the loan file on Lender Online. To maintain the lowest possible turn time from submission to purchase, please submit all purchase suspense conditions at one time.

  • Closed Loans Submitted for Purchase: 3-4 business days
  • Pended for Purchase Loan Conditions: 3-4 business days

Key Contacts

  • Questions about training? Contact the pertinent HFA in your state. Alabama lenders can view the training resources at
  • Questions about uploading closed files? Contact the pertinent HFA in your state.

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