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Homeowners

What to Do When You're Ready to Move (on)

February 20, 2025

Do you need more room for a growing family—or a smaller place for your retirement? Are you facing a job change? Marriage or divorce? There are many reasons why you might consider moving from a home you own.

The average American moves approximately 11.7 times in a lifetime, according to consumeraffairs.com. If it's time for you to make a change, there are two emails you need to send to ServiSolutions to keep the moving-on drama to a minimum.

  • Request your payoff statement at [email protected] so you’ll know the exact amount required to “satisfy” your mortgage—to pay your loan in full.
  • Update your mailing address at [email protected]. When you send us your new address, we will send you four very important items:
  1. Satisfaction of mortgage: a document showing that your loan has been paid in full
  2. An escrow refund: a check to you for the amount of any leftover funds you prepaid for taxes and interest
  3. A “paid in full activity statement”: showing activity on your account until the time of sale
  4. Tax and interest statements: you’ll need these to file your income tax returns

Still have questions? Check out one of the links below for more information.

More resources: