Disaster Claims
If a disaster occurs and damages your home, ServiSolutions can help. As soon as possible after a disaster:
Let your insurance company know if your home has been damaged
Call our Loss Draft team:
Monday - Friday, 8 a.m. - 7:30 p.m. ET
Once your claim is being processed, all checks issued from the insurance company will have ServiSolutions listed as the loss payee, as well as you and possibly your contractor.
In order for ServiSolutions to process these checks, we will collect certain information from you, and we can then provide specific instructions on how the claim will be handled.
You can email [email protected] and report the following criteria to help speed up this process:
Loan #
Name
Property Address
Type of Loss (Fire, Wind, Hail, Water, Other)
Date of Loss
Amount of Check
Daytime Contact Number
Email Address
For any questions related to property damages, please contact [email protected].
In order to expedite the processing of your claim and repairs,
insurance loss draft payments should be mailed to ServiSolutions as follows:
Regular Mail
Loss Draft Department
P.O. Box 189
West Seneca, NY 14224
Express Mail
Loss Draft Department
950A Union Rd. Suite 104
West Seneca, NY 14224
FAQs about Property Damages
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A loss draft is a check from the insurance company for damages sustained to the property for various perils.
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Contact us as soon as you get your insurance check. We will explain the steps to process your check and move forward with repairs.
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If a state or federal agency issues a disaster declaration for your area, and your property is damaged, additional relief may be available. We will notify you if this applies to your area.