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Service Fees

Payment Fees
Automatic draft payment
One-time online payment *
Automated phone system payment (IVR) (per transaction) **
One-time draft, agent assisted phone payment **

Other Fees
Payment history 
Fax payoff statement (no charge to mail, view or print online)
Duplicate billing statement
Duplicate 1098 or 1099 (no charge to mail, view or print online)
Midterm insurance change
Copy of origination document from file (mortgage, note, etc.)     
NSF/return item/stop payment (varies by state/loan type and
regulated by HUD and/or state statues)
Amortization schedule (no charge to view or print online)
Verification of mortgage 


$25.00 maximum


*One-time online payments must be made by 9 p.m. CST to receive same day posting. Due to daily maintenance, the online payment portal is not available between the hours of 9 p.m. and midnight CST.

**Automated phone system payments can be made 24 hours a day, 7 days a week. Automated phone system payments & one-time draft agent assisted payments must be made by 5 p.m. CST (3 p.m. PST) to receive same day posting or they will be credited the following business day.

Fees are subject to change without notice.